When you invite an Air Group technician into your home, you can be 100% confident that they will leave your house in the same condition that it was in when they arrived. We take your floors, your walls, your counter-tops, and your belongings as seriously as you do. We go the extra mile to assure that everything is kept clean and that your property remains undamaged.
Our customers receive Air Group’s trademark attention to detail from the very first call. When we give you an installation date, that is your day. It will only change unless YOU need to change it. On the big day, the sales consultant you initially worked with will introduce you to your Crew Leader and the installation crew. This will make the transition as smooth as possible.
Each of our technicians must put shoe covers on BEFORE they enter your home. This will ensure that your floors and carpets avoid tracking in any dirt. We don’t stop there, though. As an extra precaution, we use drop cloths, tarps, and other coverings to protect your floors and furniture whenever we carry equipment and tools into your home. We guarantee that you will have the highest-quality workmanship in your home. Our installation supervisors visit each and every job site, each and every day.
When the job is finished, the Crew Leader will walk you through everything you need to know. Your salesman will be happy to work with you if you have any questions or concerns afterward. We even apply for the necessary town permits for you. It’s not only our job but also our responsibility to go the extra mile for our customers!